Long term digital partner
Providing technical assistance and user experience consultancy to meet strategic digital goals and improve online customer experiences.
"Modular have been fantastic to work with, we’ve worked with them on a number of projects and we’ve seen real success in each one. They’re easy to work with, professional, very knowledgeable and are always on hand to support us whether with simple questions or bigger pieces of development work".
Tackling a housing crisis
Selwood are a social enterprise working to create 1000 more affordable homes by 2025. To reach that goal they needed a longterm digital partner to help them maintain and improve their new website.
Site-wide iterative improvements to workflows and user experience has benefited both end-users and internal teams.
Making tenants’ lives easier
A new online triage tool has helped reduce unnecessary hotline calls by making it easier than ever for tenants to self-serve repair requests.
Keeping recruitment simple
Selwood’s new recruitment pages make it easy for applicants to find exactly what they need. Designed in a way that gives Selwood control over how their ads look, no matter where they’re posted, there’s no duplicating work.
About Selwood Housing
Selwood Housing provides almost 7,000 local, affordable homes for rent and shared ownership across the south west. As a charity, they reinvest their surplus into new homes, existing properties and their communities, with a long term view to tackling the UK’s housing crisis.
- Charity & Non-profit
- CMS Website
- User Interface Design