Busy Robot making digital easy

Our Values

Passionate

We love what we do. 

We believe in working with individuals who share our passion for the work they do and a real ambition to continually develop and grow.

We’re passionate about supporting organisations who put people, communities and the planet at the very heart of everything they do.

We passionately believe that every client should have access to the most effective technologies for their needs.

We are passionate about making the complex stuff simple.

Genuine

We don’t over promise which enables us to keep our promises. We do however love to over deliver.

We’re open and honest in everything we do. Always.

We don’t pretend to be everything because we’re not. We know what we’re good at and we stick to it, so we can be the best we can be in our specialist areas.

We’ll tell you if we think something is not in your best interests. 

We’ll always make the best recommendation for your needs, even if that means less money for us.

It’s never about us. It’s all about you. Genuinely no scary surprises!

We’ll always keep you up to speed and let you know if things don’t go to plan.

Problem Solvers 

We love a challenge. We’re naturally curious, creative and innovative. If there’s a better way – we’ll find it.

We encourage a culture of curiosity to drive innovation and deliver the best technical solution for our clients.

Adaptable

We commit to continuous change and adaptation of our processes and approach to ensure we deliver the best result for our clients.

Regardless of the size of the customer project we will adapt our approach and level of support to suit our client’s needs and technical knowledge and understanding.

We embrace change and are always open to new ideas and ways of doing things.

We’re only human and life is full of surprises – sometimes we have to work around it and that’s ok. We roll up our sleeves and help each other out.

Patient 

We listen patiently internally and externally, understand our customers and support each other. 

We’re patient with each other when things don’t go to plan. We then patiently work together to find a solution!

We encourage a different perspective as it helps us make better decisions.

We take the time to explain complex solutions in an easier to understand format so our customers know why we’ve made the recommendations we made.

Supportive

We like to find out everything about our clients so we can help and support you in the best way possible. 

We’re dedicated to building long lasting, successful relationships and this pushes us to always go above and beyond – every time.

We always try to lead by example and treat others the way we want to be treated.

We’re in this together – one combined team, working even better together.

Posted by Emma Millington, Head of Customer Relations

Emma Millington

Emma Millington

Head of Customer Relations - Passionate about demystifying tech so we can all speak the same language