Website Hosting, Support & Maintenance

We're far more than just a dedicated technical website support service offering hosting, rapid issue response, website maintenance, updates to software, sustainable hosting, security and performance monitoring.

We are your remote, satellite support team. Sat outside the business, but always on hand when you need us.

A friendly team of experts working as part of your team, to ensure not only that you stay connected to your customers 24/7, but enable you to get the most out of your marketing platform with ongoing human centred thinking, design and development.

Meaning you are always online, always connected, always there for your customers and we’re always here for you.

Website Support
WEBSITE SUPPORT

Rapid response, Friendly helpful team

Our dedicated website customer support team are on hand, ready to troubleshoot, ready to help and ready to respond to your ticket within 60 minutes.

Incident resolution plans are swiftly put in place for website incidents or errors and one of our team will quickly get in touch to discuss any CMS questions or CMS training requirements you raise. Ensuring your business critical issues and CMS queries are resolved as speedily and efficiently as possible.

Our Modular Support & Analytics Report flags trends and tracks variances so we can help you improve your platform and minimise issues.

WEBSITE MAINTENANCE

High performance, Secure, up to date

In an age of nefarious bad actors who work tirelessly to cause disruption to services, harm reputation and damage economies, it is crucial that security and performance updates are installed and software is up-to-date.

We perform software updates as soon as they become available and regularly monitor your website performance, flagging any concerns as they arise and work together to deliver a security contingency plan, so we're prepared for all eventualities.

Giving you peace of mind that your website is protected and running smoothly.

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MANAGED WORDPRESS HOSTING

Dedicated, Fast, Secure, Sustainable

We know each organisation is unique, so we provide bespoke website hosting services tailored specifically to your organisations’ requirements and website and publishing needs.

Offering a range of fast, secure, managed, unmanaged and green website hosting options, you can be confident that your online services are always available, 24/7 and you can be there for exactly when your customers need you.

STRATEGIC WEBSITE DEVELOPMENTS

Making the most of your website

From day one, we build a friendly, trustworthy team around you.  You get a design and development team who has the digital know-how and can communicate easily, without the techie jargon.

We'll get to know and understand your organisational goals, the needs and the motivations of your customers, your systems, technical configurations, marketing processes and brand objectives.

Pulling that all together, we'll strategically help you make the most of your marketing platform. So you can implement incremental improvements and developments, swiftly spin up micro-sites and campaign landing pages that deliver the most value and impact for your investment. 

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Supporting SciDev.net global publishing platform

Modular supports SciDev's global publishing team with ongoing website maintenance, CMS queries, troubleshooting and incremental developments. Working in partnership, we continuously review audience needs and make updates to deliver a more seamless reader experience.

Supporting Conservation Evidence

The Modular team has been creative, accommodating, friendly and patient since they started providing website support for us a few years ago. They recently redesigned our website and we are really pleased with the result. We now have a website which is visually appealing and easy to navigate. A great team! Would highly recommend.

Kate Willott, Conservation Evidence Research Assistant

Supporting SWIDN

The new website is looking brilliant and our members have given us super positive feedback which is great! We and our members were also able to benefit from website project planning workshops held by Modular for SWIDN which were so helpful! Thank you to the team at Modular for all the amazing work!

Emma Sawyer, Network Administrator

Ready to be
 supported?

We’ll keep you online, connected, secure & supported.

Complete the form and we'll be in touch to discuss your requirements.